Frequently Asked Questions (FAQs)

How do I create an account?

You need to create an account before taking a course. Click on the Menu Icon (Three horizontal lines) present on the top left of the Store Screen. From the opened menu, click on Login/Register button. Click on Sign Up. Enter your Email Id & Password to register for an account.

How to use Access Codes?

You need to create an account on the app to use the access codes. After Successful login, click on the Menu Icon present on the top left of the Store Screen. From the opened menu, click on My Courses Button. On the opened screen, click on the Gift Icon present on the Top Right of the Screen. Enter your Access Code here. Respective Course will be added to your My Courses section.

How to take a Course?

After you have purchased the Course or used the access code of the course, the course would be added to your My Course Section. Click on the Course image to start the course.

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to with the issue details.

I am unable to access the Course, what should I do?

Please check whether you are using the same email, which was used for purchasing/using the access code. Check for the course in your My Course section. If the course is still not available, please drop an email to

How to report an issue on the website/app?

For any other issues, please drop an email to with the complete issue details.

How long is the course?

The course has a total of 300+ recorded lectures in HD Video formats. 

Is it available in Hindi?
Yes, the videos are in easy-to-understand Hindi, and the key concepts/terminology are well explained in Hindi and English both for a better understanding of viewers.

Is there any Exam?
Yes, at the end of the course, you have to give the exam for the certificates. The exam is easy, it will be online mode and its duration is 40 minutes only. Only multiple choice questions & Match the following questions are asked in the examination.

Can we get a certificate?
Yes, after successfully passing the exam, you will be rewarded with a certificate.

How can I contact you? 
via email at

Is the certificate has any International Accreditation?

Yes, Physique Engineer is Internationally accredited with Registration Number: BRIT05265 for providing health education under health and safety from BRIT QUALIS CERTIFICATION (UK) LIMITED, London, UNITED KINGDOM.

Is the certificate ISO approved?

Yes, Physique Engineer is an ISO 9001:2015 Certified Company for providing health education on fitness training, fitness trainer, and specialized nutrition.

Is the course has lifetime access?
Yes, the course has a lifetime access option too. Kindly choose the lifetime validity course.
(*But if you misbehave with other students or our employees your access can be restricted at any time)

What are the various policies of the company?

Physique Engineer Company has a Privacy Policy, Refund Policy, Terms of Use, etc. To read them, all the links are present at the footer of this website ( )
Physique Engineer Company holds the full right to permanently disable the account and account holder for using our services if they breach the policies.

What are the types of questions asked in the examinations?

80% of Multiple Choice Questions (MCQ) and 20% Match The Following (MTF) types of questions that are only asked in the examination.

What if I got failed the examination?

 You can re-attempt the examination next month.

What is the validity period of the certificate?

The certificate is valid for a lifetime.

Is a physique Engineer is registered with the government Skill India Program?

Yes, Physique Engineer is registered in the government Skill India Program under National Skill Development Corporation (NSDC) for providing training under the job role of fitness trainer (QP Code SPF/Q1107) in the Sector Skill Council of Sports having a registered ID for “Physique Engineer Specialized Health Institute” as a Training Provider (TP ID: TP096317) and Training Center (TC ID: TC157324)

Do you provide any subjective notes?

No, here you have to make your own handwritten notes from the video lectures which is going to be more helpful to you during the revision work for the examinations.

How to ask doubts?
Just send your doubts to our official email 
From Time to time we also conduct live classes to solve your doubts.

Are there any live classes?
Yes, you will get a live introductory class hosted by JAI Sir. If more students have the same doubt then there will be a live class for doubt clarification. From time to time we also conduct live classes for your guidance during this course.

What to do when the account gets blocked?
If you post your promotional things in the community, if you misbehave with others, if you try to use the registered email ID with many other devices, or try to take screenshots in excess then only your account gets blocked. To again get the account access you have to submit the account reset fees using this link 
Your account will be activated within 6 hours.

Using this link you can download the syllabus of ADVANCED PERSONAL TRAINER CERTIFICATION COURSE.


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