Frequently Asked Questions (FAQs)

How do I create an account?

You need to create an account before taking a course. Click on the Menu Icon (Three horizontal lines) present on the top left of the Store Screen. From the opened menu, click on Login/Register button. Click on Sign Up. Enter your Email Id & Password to register for an account.

How to use Access Codes?

You need to create an account on the app to use the access codes. After Successful login, click on the Menu Icon present on the top left of the Store Screen. From the opened menu, click on My Courses Button. On the opened screen, click on the Gift Icon present on the Top Right of the Screen. Enter your Access Code here. Respective Course will be added to your My Courses section.

How to take a Course?

After you have purchased the Course or used the access code of the course, the course will be added to your My Course Section or "My Library". Click on the Course image to start the course.

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to with the issue details.

I am unable to access the Course, what should I do?

Please check whether you are using the same email, which was used for purchasing/using the access code. Check for the course in your My Course section. If the course is still not available, please drop an email to

How to report an issue on the website/app?

For any other issues, please drop an email to with the complete issue details.

How long is the course?
The course has more than 300 lectures in 1080p HD Video formats. You have lifetime access, you can finish your course at your speed of learning.

How to access the course?
Once you paid the enrolment fees, the system simply asks you to generate a password. Once you have generated the password, use that password and the email ID you filled in during payment to log in. You can log in to the Physique Engineer Portal using the Physique Engineer course website / Physique Engineer iOS/ Android Apps.

Physique Engineer Course Website:

Physique Engineer Android App:

Physique Engineer iOS App:

Is the course available in Hindi Language?
The videos are in easy-to-understand Hindi, and the key concepts/terminology are well explained in Hindi and English both for a better understanding of viewers.

How to get a certificate?
Once you watch the whole video content of 51 hours of our ADVANCED PERSONAL TRAINER CERTIFICATION (100% of the course), you have to send an email to Then we will verify and issue you the silver certificate of course completion that you can download from your course last slide. Secondly, we will give you the golden certificate as shown in the preview, once you pass the examination.

Is there any Exam?
You must pass the examination to get the golden certificate as shown in the preview.
The examination happens on the last day of each month—for example: 30 Jan 2024, 28 Feb 2024, 30 March 2024, …..etc.
The exam is easy, and it will be in online mode, you can attempt it at comfort from your home.
The exam has Multiple Choice Questions (MCQ) and Match the Following (MTF) Questions only.
Exam Cost: Zero (If fails, no worries, you can just re-attempt the examination next month by paying a small examination fee of 1000 INR Only)
Exam Duration: 40 Minutes
Exam Passing marks: 50% Only.
Physique Engineer Examination Portal:

What is the validity of the certificate?
The Certificate has a Lifetime Validity.

What are the Physique Engineer Company Credentials?
Physique Engineer is a government-registered multinational online health consultancy and fitness education provider company founded by an international fitness trainer and IIT Gold Medalist JAI SINGH.
UAM NO: MH33DO124909
Registration: UDYAM-MH-33-0141031
IP India Gov. Under No. 4992278
Trade Mark No:- 4715394 Class: 41

Physique Engineer has Skill India Registration with Training Centre TC ID: TC157324 Training Provider TP ID: TP096317

Physique Engineer is an ISO 9001:2015 Certified Company for providing health education on fitness training, fitness training, and specialized nutrition. Physique Engineer is Internationally accredited with Registration Number: BRIT05265 for providing health education under health and safety from BRIT QUALIS CERTIFICATION (UK) LIMITED, London, UNITED KINGDOM.

How can I contact you?
Only via email at

How to get a refund?
We offer a 100 % Refund (3-day money-back Guarantee) on our course Advanced Personal Trainer Certification. {You can only claim the refund within 3 days if you have watched 10% of course content (approximately 5 hours) after enrolling in the course}. We do not issue refunds for non-tangible irrevocable goods like ebooks ("digital products") once the order is confirmed and the product is viewed by students.

Refund Policy

What to do when the account gets blocked?

If you post your promotional things in the community, if you misbehave with others, if you try to use the registered email ID with many other devices, or try to take screenshots in excess then only your account gets blocked.

To again get the account access you have to submit the account reset fees using this link Your account will be activated within 6 hours.

What is the examination cost of a Physique Engineer?

You can attempt the examination free of cost within 3 months (i.e If you joined the course on JAN 2024 then JAN 2024, FEB 2024, and MAR 2024 Examination is free of cost). Get your free exam promo code by sending an email along with your course enrollment payment receipt to the email address

You can attempt an examination or re-examination in case of late or exam failure after paying examination fees of 1000 INR using this link:

What are the various policies of the company?

Physique Engineer Company has a Privacy Policy, Refund Policy, Terms of Use, etc. To read them, all the links are present at the footer of this website ( )
Physique Engineer Company holds the full right to permanently disable the account and account holder for using our services if they breach the policies.

Do you provide any subjective notes?

No, here you have to make your handwritten notes from the video lectures which is going to be more helpful to you during the revision work for the examinations.

How to ask doubts?
Just send your doubts to our official email 
From Time to time we also conduct live classes on youtube to solve your doubts.

Are there any live classes?
 From time to time we conduct live classes on YouTube for your doubts clarification and guidance during this course.

What is the mission of a Physique Engineer?
Physique Engineer is on a mission to produce 1 million highly knowledgeable, quality fitness professionals by making fitness certification easily accessible and extremely affordable for everyone.

Have a great learning experience ahead...!!!
Best Wishes...!!! 

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